Classic Sailing™
Parton Vrane, Portscatho, Truro TR2 5ET, UK
Tel : 01872 580022
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Comments from other users
"Don’t pay any money up front. I bought my husband a £400.00 voucher over the telephone and at no time was guided towards any terms and conditions and boy has this been a heart breaking and expensive mistake. Unfortunately, my husband cannot use the voucher. I have tried to explain to the company that my husband is unable to use the voucher (though he would have dearly liked to) but my request for a refund (less admin fees) has fallen on deaf ears. Was offered an extension of six months and/or for the voucher to be given to another. I was also offered the caring advice that I might like to put the voucher up for sale on ebay or the like at a reduced rate. Had to explain more than once that no one I know would accept the voucher. When I purchased the voucher spoke to a lovely man who sounded caring and knowledgeable about the company. The lady who I have been dealing with since, obviously doesn’t read her emails properly and replies in a ‘machine’ like manner and tells me the T&C’s are “industry standard”. Do not accept this. Just please be aware that the company I dealt with previously, does not appear to have the same ethos as the company it stands as now. Such an unnecessary shame I have had to resort to posting this. Just wanted my money back, (less, of course, any admin fee) even offered to accept half. Just got the same ‘mechanical’ retort back"
Tracey Cole
"Very helpful company. Thoroughly enjoyed my sailing."
Nigel Diarmid
"Really helpful advice concerning my trip - both Debbie & Adam had taken the trip so could give me a real insight as to what to expect. The trip was fantastic - Antarctica on Europa and all the organisation was spot on."
Annabel Burn
"Bad experience from this company"
Edward Lally
Ken Barker